Important Contacts

Office
Contact Information 
Purpose
Student Financial Aid
Samantha Burnette (615) 322-3591 
samantha.burnett@vanderbilt.edu nancial_aid@vanderbilt.edu
Support or questions regarding FAFSA or financial aid.
Veterans Affairs 
(888) 442-4551 
VASCO@vanderbilt.edu
Support or questions regarding Veterans’ educational benets.
Student Accounts 
(615) 322-6693 
student.accounts@vanderbilt.edu
Support or questions regarding billing statements, charges, fees, payments, and payment options.
Student Access 
(615) 343-9727 
studentaccess@vanderbilt.edu
Support or questions regarding accessibility and accommodations.
Background Clearance Office
(615) 322-0834 
bco@vanderbilt.edu
Support or questions regarding background clearance submission and holds.
University Registrar 
(615) 322-7701 
university.registrar@vanderbilt.edu
Support or questions regarding registration, registration holds, and transcripts.
Card Services Office (Student ID Card)
(615) 322-2273 
commodorecard@vanderbilt.edu
Support or questions regarding submitting and receiving your student ID card.
Student Care Network 
(615) 343-WELL (9355) 
SHIP@vanderbilt.edu
Support or questions regarding student health insurance and waiver.
VU Information Technology
(615) 343-9999 
it@vanderbilt.edu
Support or questions regarding Vanderbilt email account, YES account, Duo Mobile support, Single Sign On (SSO) account.
Digital Campus Technical Support
(833) 740-1273 
TechSupport@digitalcampus.2U.com Chat: Accessible within the platform (quickest response time)
Support or questions regarding your Digital Campus, Zoom account, and mobile app support.
Peabody Online Admissions
(855) 338-4540 
admissions@peabodyonline.vanderbilt.edu
Support or questions regarding admission, deferring, declining, transcripts, and scholarships.
Peabody Online Student Success
(844) 801-9865 
studentsupport@peabodyonline.vanderbilt.edu
Support or questions regarding any other general topics, resources, course plan, courses, registration assistance, etc.