Important Contacts

Peabody College is committed to providing you with the highest quality support from the moment you contact us through graduation and beyond. Here is a list of important information for your reference.


Contact your instructors if you have questions about:

  • Assignments (deadlines, specific requirements, formatting, etc.)
  • Grade submissions
  • Circumstances that prevent you from completing an assignment on time
  • Fulfilling an incomplete
  • Class syllabi
  • Academic concerns and University policies

Student Success

Student Success Advisors provide you support throughout your time in the program. If Student Success cannot answer your question, they can help direct you to the department that can best assist you. You can email your questions to Student Success at or call 844-801-9865. Contact Student Success if you have questions about:

  • Your plan of study
  • 2VU, the Online Campus
  • How to register for classes
  • Student success planning
  • University dates and deadlines
  • Course changes, leaves of absence, or withdrawals

Technical Support

Our Technical Support team can assist you with any technical issues associated with 2VU or the Zoom Classroom. For urgent technical issues, please call 844-801-9865 and select option 1, or use the live chat feature in 2VU. For non-urgent technical issues, you can email your questions to, live chat, or call 844-801-9865 and select option 2. Contact Technical Support if you have:

  • Technical issues with 2VU
  • Trouble accessing the Live Classroom
  • Received a technical error when submitting an assignment

Additional Resources

University Registrar

University Registrar website
Phone: 615-322-7701

Title IX and Student Discrimination and Student Access Services

More information can be found on the Vanderbilt University website.

On-Campus Information Technology (YES, VU Email)

Information Technology website
Phone: 615-343-9999

Note: When contacting on-campus offices, please identify yourself as a Peabody Online student.