Student Resources

YES User Guides

Your YES account is your VU command center for all VU academic and administrative resources. To access YES Student User Guides, click here.

Technology Best Practices

In addition to preparing for academic success as a student in an online program, it is important to ensure your technology meets program requirements.

REQUIRED TECHNOLOGY

  • A laptop or desktop computer (tablets are not compatible with all features)
  • An internal or external webcam for your computer
  • A strong, reliable internet connection
  • At least two of the following internet browsers: Google Chrome, Mozilla Firefox, or Safari (Mac only)
  • A laptop or desktop computer (Tablet, Surface Pro, Chromebook are not compatible with all features)

BEST PRACTICES

  • Test all computers that you will use for coursework or live session attendance.
  • Plan to be “hard wired” (using an Ethernet cable) to your router or modem at all times when using the live platform. Even the best WiFi connection or wireless signal may become unstable and drop you from the session.
  • Do not attend class from public locations like cafes or restaurants.
  • Restart your computer at least twice per week to process any system updates.
  • Clear your internet browser cache and cookies to increase your browsing speed.

INTERNET CONNECTION

Also, performing a speed test may be helpful in determining the speed and quality of your internet connection. To conduct a Speed Test, follow the instructions below:

  1. Visit the speed test website.
  2. Perform speed test by selecting “Begin Test.”
    1. The number for PING must be below 100.
    2. Your download speed should be more than 6 megabytes per second.
    3. Your upload speed should be more than 2 megabytes per second. If your speed test shows any numbers outside of the norm, please contact your internet service provider immediately.